Refund & Returns Policy

Refund & Returns Policy

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a straightforward refund and returns policy. Please read the following guidelines carefully:

Eligibility for Returns

We accept returns within 2 days of the original purchase date. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. Items that have been used, damaged, or altered in any way may not be eligible for return.

Initiation of Return

To initiate a return, please contact our customer service team within the specified return period. You may be required to provide proof of purchase, such as an order number or receipt, to process the return.

Return Shipping

Return shipping costs are the responsibility of the customer, unless the return is due to a mistake on our part or a defective product.
We recommend using a trackable shipping method and retaining the shipping receipt for your records.

Refund Process

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, the refund will be processed to the original method of payment within 1-5 business days. Refunds may take additional time to appear in your account depending on your financial institution.

Non-Refundable Items

Certain items may not be eligible for return or refund, including but not limited to:
Gift cards Downloadable software or digital products
Perishable goods Personalized or custom made items

Exchanges

If you would like to exchange an item for a different size, color, or style, please contact us to arrange for an exchange. Exchanges are subject to availability and may require additional shipping fees.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately to arrange for a replacement or refund. We may require photographic evidence of the damage or defect to process your request.

Final Sale Items

Items marked as “final sale” or “clearance” may not be eligible for return or refund unless they are defective or damaged upon receipt

Contact Us
If you have any questions or concerns about our refund and returns policy, please don’t hesitate to contact our customer service team. We’re here to assist you and ensure that you have a positive shopping experience.
Thank you for shopping with us, and we appreciate your understanding of our refund and returns policy.